Refund policy

At HOUSE OF AQUILAS, we want you to feel confident before placing your order. Because each item is made especially for you after you place your order, all products are manufactured on demand. Please review our return and refund policy carefully before making a purchase.

All Sales Are Final

All sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed, unless the item arrives damaged, defective, or incorrect.

Non-Returnable Items

We do not accept returns or refunds for:

- Change of mind

- Incorrect size ordered

- Incorrect color selected

- Buyer Preference 

- Accidental orders

 

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If your item is damaged, defective, or incorrect, contact us at houseofaquilas@gmail.com as soon as possible with your order number and photos of the issue.

We will review the problem and help find the best solution.

Order Cancellations

Orders cannot be cancelled once they have been placed. Please confirm all order details before completing checkout.
Email: houseofaquilas@gmail.com